PERSONAL INFORMATION

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Personal information that we may collect

We may collect information that helps us in identifying you or is related to you. This can include:

• Your name

• Address

• Phone number

• Email address

• Payment details (like credit or debit card information)

• Social media account details

• Passport or travel ID information (such as Known Traveler Numbers)

• Your travel preferences (like meal choices or special assistance needs)

• Details about your bookings (such as where you are flying from and to)

• Basic demographic information

• Data used for analytics or advertising

• Insights based on how you use our services

If you share someone else’s personal information with us (for example, when booking travel for them), please make sure you have their permission to do so. By providing their information, you confirm that you are allowed to share it and that we can use it as described in this Privacy Policy.

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How we collect your personal information

At BKM Travels LLC, we collect personal information in a few different ways:

• Through our services: We collect information when you use our website and/or services. For example, when you book a trip, sign up for a promotion, contact us or share preferences like how you would like us to communicate with you or any special travel needs (such as dietary requests or accessibility assistance)

• Offline interactions: We may also collect information when you interact with us outside of our website, such as when you call or chat with our support team

• From other sources: In some cases, we may receive your information from trusted third parties, including public databases, marketing partners and social media platforms, as allowed by law

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Analytics and advertising data

Like many websites, BKM Travels LLC and our trusted travel partners may automatically collect information about how you use our services and the device you use to access them. We refer to this as “analytics and advertising data.” This may include:

• Device and browser details such as your IP address, device type, browser type and general location information

• How you use our services, for example, the pages you visit, links you click, emails you open and how you interact with our website (like scrolling or clicking)

• Advertising data is the information about ads you see or click on, including device identifiers (like cookies or mobile ad IDs), and whether you make a purchase after seeing an ad

In some cases, this information may not directly identify you. However, if we combine it with your personal information, we will treat it as personal information and protect it according to this Privacy Policy.

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How we collect analytics and advertising data

At BKM Travels LLC, we and our trusted travel partners collect analytics and advertising data in several ways to improve your experience and to provide relevant offers:

• From your device or browser: Some information is collected automatically, such as your device type, operating system, browser type, screen resolution, language and general location

• Through your use of our website: When you visit our website, we may track activities like when you access our services, what pages you view and what content you download or interact with

• Using cookies: We use cookies (small files stored on your device) to understand how you use our services, remember your preferences and improve functionality. For more details, please see our Cookie Policy

• Using tracking technologies: We may use tools like pixel tags (also known as web beacons) to understand the user behavior, measure the effectiveness of our marketing and improve our services

• Using similar technologies: Other technologies may be used to store information about your preferences and activities to enhance your experience. You can manage these settings through your browser or device

• IP address: Your IP address is automatically assigned by your internet provider. We may use it to understand the general location, monitor usage and improve our services

• Location information: With your permission, we may collect your device’s location to provide personalized content and offers. You can control this through your device settings

• Aggregated data: We may combine data from multiple users to better understand trends and improve our services. This type of data does not identify you personally

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How we use your personal information

At BKM Travels LLC, we use your personal information to provide you with a smooth and personalized travel experience. This includes:

• To process bookings and payments: We use your information to complete your reservations, process payments and send you important booking details. This may include using passport information when required for travel

• To communicate with you: We may respond to your questions, send confirmations, updates or provide support when needed

• To send important updates: This includes service related emails, as well as updates to our terms, conditions and/or policies

• To share offers and promotions: We may send you deals, travel offers, newsletters and personalized recommendations that may interest you through emails. You can opt out of marketing emails at any time

• To run promotions and contests: If you participate in sweepstakes or promotions, we’ll use your information to manage and administer those activities

• To enable sharing features: If you use features that allow you to share content or send messages to others, we’ll use the information you provide for that purpose

• To improve our services: We analyze the data to better understand how our services are being used, fix issues, prevent fraud, improve performance and develop new features

• For legal and safety reasons: We may use your information to comply with the laws, respond to legal requests, prevent fraud or misuse, enforce our policies and protect our business and users

• To use aggregated data: We may combine and anonymize data so it no longer identifies you. This helps us improve our services and can be used for various business purposes

• With your consent: We may also use your information in other ways that we clearly explain to you at the time and/or with your permission

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How we may share your personal information

At BKM Travels LLC, we may share your personal information with trusted companies and partners as a part of providing our services. These parties may include:

• Travel service providers: We share information with airlines, hotels, car rental companies and other travel providers so they can fulfill your bookings and provide the services you request

• Travel and service partners: We may work with other travel companies, aggregators, insurance providers, and/or agencies that help us deliver parts of our services

• Business and advertising partners: We may share limited information with partners who help us advertise our services, display relevant offers and/or refer you to our platform. We encourage you to review their privacy policies as well

• Service providers: We work with third party companies that support our operations, such as payment processors, customer service providers, email delivery services, analytics providers, IT support and advertising technology partners. These providers are only allowed to use your information to perform services on our behalf

• Promotions and contests: If you participate in surveys, sweepstakes, or promotions, we may share your information with the sponsors or operators of those activities.

• Public or shared information: If you choose to post or share information through our services (such as reviews and/or social media pages), that information may be visible to others. Please share carefully, as this information may become public

• Social media features: If you connect your account with a social media platform, we may share information with that platform and your connections based on your settings. Their use of your information will be governed by their privacy policies

• Business transfers: If BKM Travels LLC is involved in a merger, acquisition and/ or sale of assets, your information may be transferred as part of that transaction, with privacy protections continuing to apply

• Legal and security reasons: We may also share information when required by law or when necessary to comply with legal obligations; prevent fraud or illegal activity; respond to government requests; enforce our terms and policies; and protect our rights, users, and of the business